Parkring 22
D-85748 Garching bei München
Tel. +49 40 253346-10
Fax +49 40 235377-20
Torsten Poels
München
HRB 241577
DE813672477
1.1 These General Terms and Conditions of Business shall apply to courses and training — hereinafter referred to as "classes" — conducted by Fast Lane Institute for Knowledge Transfer GmbH, hereinafter referred to as the "Organizer."
1.2 Any other general terms and conditions of business or purchasing shall not become part of the contract even if the Organizer does not object explicitly to such terms.
2.1 The classes offered by the Organizer are open to any interested party possessing the qualifications set out in the specifications, if any such admission requirements are specified.
2.2 In the event that admission requirements are specified, the Organizer is entitled to determine if the participant meets these requirements. The participant is to submit the requisite documentation on demand. If the Organizer does not exercise his right to verify the participant's eligibility, the buyer shall be obliged to pay the course fees even if the admission requirements are not met.
3.1. Please submit your registration for training events in writing to:
Fast Lane Institute for Knowledge Transfer GmbH
Parkring 22
85748 Garching bei München
Germany
+49 40 23537720
info@flane.de /
www.flane.de
Fast Lane Institute for Knowledge Transfer (Switzerland) AG
Husacherstrasse 3
8304 Wallisellen (Zürich)
Switzerland
+41 44 8325085
info@flane.ch /
www.flane.ch
Fast Lane Consulting & Education Services Limited
Thames House, Mere Park
Dedmere Road
SL7 1PB Marlow
United Kingdom
+44 845 470 1001
enquiries@flane.co.uk /
www.flane.co.uk
Fast Lane Consulting and Education Services, Inc.
1800 Perimeter, Park Suite 140
Morrisville, NC 27560
United States of America
+1 919-882-8036
info@fastlaneus.com /
www.fastlaneus.com
3.2. You will receive written confirmation of registration from us with detailed information on the course for which you have registered (venue, date, and time of events) no later than 14 days prior to the start of the course. The conclusion of the contract shall only come into existence upon written confirmation of the order. Verbal promises or subsidiary agreements shall only become valid upon written confirmation.
3.3. We reserve the right to cancel the course no later than 14 days prior to its start if the number of confirmed registrations is insufficient.
3.4 There is no right of attendance for classes with limited enrollment.
4.1 All fees are net fees, that is, they are subject to value-added tax or any other applicable national taxes of the country in which the course is conducted. Our current list of fees is valid; upon publication of a new fee list, these new fees are valid.
4.2 The tuition fees for courses conducted at our facilities cover the use of training systems, beverages and/or lunch, and student kits.
5.1 Changes in content that could change the learning objective may be made at the request or with the approval of the parties responsible for recognizing the targeted qualifications or certification.
5.2 The Organizer reserves the right to change or reschedule the agenda and/or replace instructors, provided the objective of the event is not fundamentally changed by doing so.
5.3 Classes designated as 'guaranteed to run' are guaranteed to be held. The venue is subject to change. The Organizer may also make reasonable changes to the duration of the class.
6.1 The participant undertakes to observe the rules of the house in force at the venue in which the class is held, to participate regularly in the attendance-based events of the contractually stipulated class, to follow the instructions of the teaching and/or training staff and the representatives of the Organizer and his vicarious agents, as well as to refrain from all activities that could impede the proper execution of the class.
7.1. Cancellations must be submitted to us in hardcopy and/or electronic form.
7.2. Cancellation charges are as follows:
You are free to name a replacement rather than cancel attendance altogether.
7.3. In the event that we cancel a course because of force majeure or other unforeseeable circumstances (for example, in case of accident or illness of the instructor) the liability of Fast Lane GmbH is limited to the refunding of course fees to participants who have arrived at the training location. The Company is not liable for any travel and lodging expenses.
7.4 Grounds for termination of enrolment without notice on the part of the Organizer include but are not limited to persistent or serious disruption of the class, repeated unexcused absences, late payment with more than two overdue installments or repeated late payments despite two written notices, as well as withdrawal or revocation of sponsorship on the part of another payer covering the fee for services rendered.
7.5 The cancellation terms also apply to package bookings. In this case, the cancellation charges will be deducted proportionally from the balance of payments made for the package course fee.
8.1 Our cancellation terms apply accordingly to courses that are rebooked.
9.1 Private courses are those which meet at least one of the following criteria:
9.2 The cancellation costs mentioned under 7.2 do not apply to private courses. Free cancellations are not possible for private courses after written order placement.
9.3 In the event of cancellation, the Organizer reserves the right to charge all expenses caused by the order. This also includes a possible loss of earnings of the instructor.
9.4 In the event of postponements of course dates and/or changes to the course location caused by the client, the Organizer also reserves the right to invoice the costs incurred as a result.
10.1 The general terms and conditions of the respective companies in effect at the time of registration shall apply to classes conducted by third party vendors and partners of Fast Lane. This applies, but is not limited, to their terms of cancellation.
11.1 The quoted prices are subject to statutory sales tax and are payable immediately without deductions on receipt of invoice.
11.2 The payment costs, in particular for wire transfers from abroad, shall be borne by the customer. All bank transfer fees must be paid in full by the buyer; that is, the full invoiced amount is to be credited free of charge to our bank account.
11.3 We accept payment by bank transfer or credit card (VISA or MASTERCARD) only.
11.4 The customer shall only be entitled to offset a payment against claims that have been asserted at law or are uncontested by the Organizer. The customer may exercise a right of retention only to the extent that the counterclaim stems from the same contractual relationship.
12.1 Fast Lane offers you the highest quality training in the field of high-end networking. If you are not fully satisfied during the first day of training, simply let your coach know. You will be refunded the course fees in full.
12.2 In this case, however, we reserve the right to charge the costs of training materials and labs that have been reserved for you. The amount is calculated on the basis of the actual costs incurred.
13.1 All rights reserved, including the rights to translate, reprint, and copy training documents and parts thereof. Processing, copying, distributing, or public rendering of training documents in whole or in part in any form or by any means electronic, mechanical, photocopying, microfiche, recording or otherwise without our prior written consent is prohibited. This applies in particular to use of these materials for training purposes.
14.1 Any liability for claims against Fast Lane GmbH or its vicarious agents, in particular, claims of compensation for consequential damages, irrespective of legal foundation, such as business interruption or stoppage, loss of earnings or profits, data loss, and so forth, are excluded. Fast Lane is not liable for any belongings that the customer brings to a course.
15.1 The place of performance shall be the location at which the class is held as communicated to the participant in writing. Berlin is the venue for all legal disputes with merchants, legal entities under public law or special funds under public law arising from the booking.
16.1 Basic information on data processing and legal bases
a. The following provisions will inform you about the type, scope and purpose of the processing of personal data within our course offering. The customer agrees to the processing of his data, as far as this is within the scope of the purpose of the legal relationship.
b. The terms used, such as "personal data" or their "processing", refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).
c. The personal data of customers processed in the course offer includes customer records (e.g. names and addresses), contract data (e.g. services used, names of agents, payment information), usage data (e.g. interest in our products) and content data.
d. We process personal data of customers only in compliance with the relevant data protection regulations. This means that customer data will only be processed only if a legal permission has been obtained. In particular, if the data is processed for the fulfilment of our contractual services (e.g. processing of orders), or is required by law. In addition, customer data will be processed if the user has given his or her consent, or on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation and security of our course offering within the context of Art. 6 (1) (f). GDPR).
e. We point out that the legal basis of the consent is Art. 6 (1)(a) and Art. 7 GDPR, the legal basis for the processing for the fulfilment of our services and implementation of contractual measures is Art. 6 (1)(b) GDPR, the legal basis for processing to fulfil our legal obligations is Art. 6 (1)(c) GDPR and the legal basis for processing to protect our legitimate interests is Art. 6 (1)(f) GDPR.
16.2 Safety precautions
a. We take organizational, contractual and technical security measures seriously, in accordance with current technical capabilities. This is to ensure that the regulations of data protection laws are observed, and thus protect the data processed against accidental or intentional manipulation, loss, destruction, or access by any unauthorized persons
16.3 Transfer of personal data to third parties
a. Data will only be passed on to third parties within the framework of legal requirements. We only pass on user data to third parties if, for example, this is necessary for contractual purposes on the basis of Art. 6 (1)(b) GDPR or on the basis of legitimate interests pursuant to Art. 6 (1)(f) GDPR on economic and effective business operations.
b. If we use subcontractors to provide our services, we take appropriate legal precautions, technical and organisational measures to ensure the protection of personal data in accordance with legal regulations.
c. If tools or other means from external providers (hereinafter jointly referred to as "third providers") are used within the scope of this data protection declaration, and their named registered office is in a third country, it is to be assumed that data is transferred to the country in which the third provider has their registered office. Third countries are considered to be where GDPR is not directly applicable, i.e. in principle countries outside of the EU or the European Economic Area. The transfer of data to third countries takes place either if an appropriate level of data protection, user consent or other legal permission is existing.
16.4 Performance of contractual services
a. We process customer records (e.g. names and addresses as well as contact data of users), contract data (e.g. services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services pursuant to Art. 6 (1)(b) GDPR.
b. Users can opt to create their own user account, in particular for viewing their orders. During the registration process, the required information will be communicated to the user. The user accounts are not made public and cannot be indexed by search engines. If user terminate their account, their data will be deleted, subject to storage for commercial or tax reasons according to Art. 6 (1)(c) GDPR. It is the user’s responsibility to save their data, before the end of the contract, if they have given notice of termination. We are entitled to irretrievably delete all user data stored during the term of the contract.
16.5 Establishing contact
a. When contacting us (via contact forms or e-mail), the user's details are processed for conducting the enquiry request and its handling in accordance with Art. 6 (1)(b) GDPR.
b. User information can be stored in our Customer Relationship Management System ("CRM System").
c. We use an internal CRM system, developed by Fast Lane Institute for Knowledge Transfer GmbH, based on our legitimate interests, such as an efficient customer management.
16.6 Rights of users
a. Users have the right, upon request and free of charge, to receive information about the personal data that we have stored about them.
b. In addition, users have the right to correct inaccurate data, to limit the processing and deletion of their personal data, if applicable, to assert their rights to data portability and, in the event of the assumption of unlawful data processing, to file a complaint with the competent supervisory authority.
c. Likewise, users can revoke consent at any time.
16.7 Deletion of data
a. The data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no legal obligations to keep it in safekeeping. If the user's data is not deleted because it is necessary for legally permissible purposes, their processing is restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to user data that must be retained for commercial or tax reasons.
b. In accordance with statutory requirements, the records are kept for 6 years in accordance with § 257 (1) HGB (trading books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting documents, etc.) and for 10 years in accordance with § 147 (1) AO (books, records, management reports, accounting documents, commercial and business letters, documents relevant for taxation, etc.)
16.8 Right of objection
Users can object to any future processing of their personal data in accordance with legal requirements at any time. The objection may be lodged against any processing for direct marketing purposes.
Do you have any questions regarding our data protection policy? You can contact our data protection experts at any time: datenschutz@flane.de
(as of May 22, 2018)
Date: 1st March, 2018
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Name/Fa.:
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Fast Lane Institute for Knowledge Transfer GmbH
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Name/Fa.:
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Anne Merten / F1 GmbH
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1)
Basic information on data processing and legal bases
2)
Security measures
3)
Disclosure of data to third parties and third party providers
4)
Provision of contractual services
5)
Establishing contact
6)
Collection of access data and log files
7)
Cookies & range measurement
8-9)
Google Services
10-11)
Social Media Services
12)
Newsletter
13)
Integration of third-party services and content
14)
Users' rights
15)
Deletion of data
16)
Changes to the data protection declaration
17)
Right of objection
a. This Privacy Policy informs you about the type, scope and purpose of processing personal data within our
online offering and the associated websites, functions and contents (hereinafter jointly referred to
as "online offer" or "website"). This Privacy Policy applies regardless of the domains, systems, platforms
and end devices (e.g. desktop or mobile) on which the online offer is executed.
b. The terms used, such as "personal data" or their "processing", refer to the definitions in Art. 4
of the General Data Protection Regulation (GDPR).
c. The personal data of users processed within the scope of this online offer include inventory data
(e.g. names and addresses of customers), contract data (e.g. services used, names of agents, payment
information), usage data (e.g. websites visited on our online offer, interest in our products) and content
data (e.g. entries in the contact form), as well as job application data.
d. The term "user" covers all categories of data subjects. These include our business partners, customers,
prospective customers, job applicants and other visitors to our online offering. The terms used, such
as "user", are to be understood as gender-neutral.
e. We process personal data of users only in compliance with the relevant data protection regulations.
This means that user data will only be processed if legal permission has been obtained. This means in
particular if data processing is necessary for the provision of our contractual services (e.g. processing
of orders) as well as online services, or is required by law, if the user has given his or her consent,
or if our legitimate interests (i.e. interest in the analysis, optimization and economic operation and
security of our online services within the scope of Art. 6(1)(f) GDPR, in particular for range measurement,
creation of profiles for advertising and marketing purposes, collection of access data and use of third-party
services.
f. We point out that the legal basis of the consent is Art. 6 (1)(a) and Art. 7 GDPR, the legal basis
for the processing for the fulfilment of our services and implementation of contractual measures is Art.
6 (1)(b) GDPR, the legal basis for processing to fulfil our legal obligations is Art. 6 (1)(c) GDPR and
the legal basis for processing to protect our legitimate interests is Art. 6 (1)(f) GDPR.
a. We take organizational, contractual and technical security measures seriously, in accordance with current
technical capabilities. This is to ensure that the regulations of data protection laws are observed,
and thus protect the data processed against accidental or intentional manipulation, loss, destruction,
or access by any unauthorized persons.
b. The security measures include the encrypted transmission of data between your browser and our servers.
a. Data will only be passed on to third parties within the framework of legal requirements. We only pass
on user data to third parties if, for example, this is necessary for contractual purposes on the basis
of Art. 6 (1)(b) GDPR or on the basis of legitimate interests pursuant to Art. 6 (1)(f) GDPR on economic
and effective business operations.
b. If we use subcontractors to provide our services, we take appropriate legal precautions, technical
and organisational measures to ensure the protection of personal data in accordance with legal regulations.
c. If tools or other means from external providers (hereinafter jointly referred to as "third providers")
are used within the scope of this data protection declaration, and their named registered office is in
a third country, it is to be assumed that data is transferred to the country in which the third provider
has their registered office. Third countries are considered to be where GDPR is not directly applicable,
i.e. in principle countries outside of the EU or the European Economic Area. The transfer of data to
third countries takes place either if an appropriate level of data protection, user consent or other
legal permission is existing.
a. We process inventory data (e.g. names and addresses as well as contact data of users), contract data (e.g.
services used, names of contact persons, payment information) for the purpose of fulfilling our contractual
obligations and services pursuant to Art. 6 (1)(b) GDPR.
b. Users can opt to create their own user account, in particular for viewing their orders. During the
registration process, the required information will be communicated to the user. The user accounts are
not made public and cannot be indexed by search engines. If user terminate their account, their data
will be deleted, subject to storage for commercial or tax reasons according to Art. 6 (1)(c) GDPR. It
is the user’s responsibility to save their data, before the end of the contract, if they have given notice
of termination. We are entitled to irretrievably delete all user data stored during the term of the contract.
a. When contacting us (via contact forms or e-mail), the user's details are processed for conducting the
enquiry request and its handling in accordance with Art. 6 (1)(b) GDPR.
b. User information can be stored in our Customer Relationship Management System ("CRM System").
c. We use an internal CRM system, developed by Fast Lane Institute for Knowledge Transfer GmbH, based
on our legitimate interests.
a. We collect data on the basis of our legitimate interests within the scope of Art. 6 (1)(f) GDPR. This
is carried out through our servers within our secure Data Centers. Access data includes the name of the
accessed website, file, date and time of access, transferred data volume, notification of successful
access, browser type and version, the user's operating system, referrer URL (the previously visited page),
IP address, and the requesting provider.
b. Log file information is stored for a maximum of seven days for security reasons (e.g. to investigate
misuse or fraud) and then deleted. Data which is required for further storage, for review or evidentiary
purposes, is excluded from deletion until the respective incident has been clarified.
a. Cookies are pieces of information that is transferred from our web servers, or third party web servers,
to the user's web browser and stored there for later retrieval.
b. Users will be informed about the use of cookies within the scope of this data protection declaration.
c. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding
option in the system settings of their browser. Stored cookies can be deleted in the system settings
of the browser. The exclusion of cookies can lead to functional restrictions.
d. You may opt-out of the use of cookies for range measurement and advertising purposes via the deactivation
page of the network advertising initiative (
http://optout.networkadvertising.org/) and additionally the US website (
http://www.aboutads.info/choices) or the European website (
http://www.youronlinechoices.com/uk/your-ad-choices/).
a. On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation
of our online offer within the meaning of Art. 6 (1)(f) GDPR) Google Analytics, a web analysis service
of Google Inc. ("Google"). Google uses cookies. The information generated by the cookie about the use
of the online offer is generally transferred to a Google server in the US and stored there.
b. Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with
European data protection law (
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
c. Google will use this information on our behalf to evaluate the use of our online offerings to our
users. Google will compile reports, and provide us with insights to other services associated with the
online offer which might be of interest to the user.
d. Pseudonymous user profiles can be created from the processed data.
e. We use Google Analytics to display the ads placed by Google and its partners (so-called "remarketing"
or "Google Analytics Audiences") only to the users that have shown an interest to our online offer, or
who have certain characteristics e.g. interests in certain topics or products that are determined by
the web pages visited.
f. We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the
IP address of users within Member States of the European Union, or in other states party to the Agreement
on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a
Google server in the US and shortened there.
g. The IP address transmitted by the user's browser is not merged with other Google data. Users can
prevent the storage of cookies by setting their browser software accordingly. Users can also prevent
Google from collecting the data generated by the cookie and relating to their use of the online offer
and from processing this data by downloading and installing the browser plug-in available under the following
link:
http://tools.google.com/dlpage/gaoptout?hl=en.
h. Further information on data use by Google, possible settings and objections can be found on Google's
websites:
https://www.google.com/intl/de/policies/privacy/partners ("Data use by Google when using our partners'
websites or apps"),
http://www.google.com/policies/technologies/ads ("Data use for advertising purposes"),
http://www.google.de/settings/ads ("Manage information that Google uses to show you advertising").
a. On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation
of our online offer within the meaning of Art. 6 (1)(f) GDPR) the marketing and remarketing services
("Google Marketing Services" for short) of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043,
USA, ("Google").
b. Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with
European data protection law (
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
c. The Google marketing services allow us to target advertisements to active users, which potentially
match their interests. For example, if a user sees an advertisement for a product(s) they have been interested
in on other websites, this is referred to as "remarketing". For these purposes, when our and other websites
on which Google marketing services are active, Google directly executes a code and (re)marketing tags
(invisible graphics or code, also known as "web beacons") are integrated into the website. With their
help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies
can also be used instead of cookies). Cookies can be set by various domains, including google.com, doubleclick.net,
invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. In this file it is noted
which websites the user visits, the content viewed, and offers clicked on as a matter of interest, furthermore
technical information about the browser and operating system, referring websites, visiting time, and
information regarding the use of the online offer. The IP address of the user is also recorded, whereby
within the framework of Google Analytics the IP address is shortened within member states of the European
Union, or in other signatory states of the European Economic Area Agreement. In exceptional cases the
IP address is completely transmitted to a Google server in the US where it is then shortened. The IP
address is not combined with the user's data within other Google offers. The above information may also
be linked by Google to such information from other sources. If the user then visits other websites, the
ads are tailored to their interests.
d. Users' data is processed pseudonymously within the framework of Google marketing services. This means
that Google does not store and process, for example, the names or e-mail addresses of users, but processes
the relevant data cookie-related within pseudonymous user profiles. This means from Google's point of
view, the ads are not managed and displayed for a specifically identifiable person, but for the cookie
holder, regardless of who this cookie holder is. This does not apply if a user has expressly permitted
Google to process the data without this pseudonymisation. The information collected by Google marketing
services is transmitted to Google and stored on Google's servers in the US.
e. Further information on Google's use of data for marketing purposes can be found on the overview page:
https://www.google.com/policies/technologies/ads, Google's data protection declaration can be accessed
at
https://www.google.com/policies/privacy .
f. If you wish to object to interest-based advertising by Google marketing services, you can use the
setting and opt-out options provided by Google:
http://www.google.com/ads/preferences.
a. On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation
of our online offer within the meaning of Art. 6 (1)(f) GDPR). Social Plugins ("Plugins") of the social
network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour,
Dublin 2, Ireland ("Facebook"). The plugins can display interaction elements or content (e.g. videos,
graphics or text contributions) and are identified by one of the Facebook logos (white "f" on blue tile,
the terms "like", "like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin".
The list and the appearance of the Facebook Social Plugins can be viewed here:
https://developers.facebook.com/docs/plugins/.
b. Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with
European data protection law (
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
c. When a user calls up a function of this online offer that contains such a plugin, his device establishes
a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly
to the user's device and integrated into the online offer. The processed data can be used to create user
profiles. We therefore have no influence on the amount of data Facebook collects with the help of this
plugin and therefore inform users according to our level of knowledge.
d. By integrating the plugins, Facebook receives information that a user has called up the corresponding
page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his
Facebook account. When users interact with the plugins, such as pressing the Like button or posting a
comment, the information is sent directly from your device to Facebook and stored there. If a user is
not a member of Facebook, it is still possible for Facebook to obtain and store their IP address. According
to Facebook, only an anonymized IP address is stored in Germany.
e. The purpose and scope of the data collection and the further processing and use of the data by Facebook,
as well as the relevant rights and setting options for the protection of users' privacy, can be found
in Facebook's data protection information:
https://www.facebook.com/about/privacy/.
f. If a user is a Facebook member and does not want Facebook to collect data about him via this online
offer and link it to his membership data stored on Facebook, he must log out of Facebook before using
our online offer and delete his cookies. Further settings and objections to the use of data for advertising
purposes are possible within the Facebook profile settings:
https://www.facebook.com/settings?tab=ads or via the US page
http://www.aboutads.info/choices/ or the EU page
http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are applied to
all devices, such as desktop computers or mobile devices.
a. Due to our legitimate interests in the analysis, optimization and economic operation of our online offer
and for these purposes the so-called "Facebook pixel" of the social network Facebook, which is operated
by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland
Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used within our online
offer.
b. Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with
European data protection law (
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
c. With the help of the Facebook pixel, Facebook is able to determine the visitors of our online offer
as a target group for the presentation of ads (so-called "Facebook ads"). Accordingly, we use the Facebook
pixel to display the Facebook ads we post only to Facebook users who have also shown an interest in our
online offering or who have certain features (e.g. interests in certain topics or products that are determined
by the websites visited) that we transmit to Facebook (so-called "custom audiences"). We also want to
use the Facebook pixel to ensure that our Facebook ads meet the potential interest of users and are not
a nuisance. The Facebook pixel also helps us understand the effectiveness of Facebook ads for statistical
and market research purposes by showing whether users have been redirected to our website after clicking
on a Facebook ad (so-called "conversion").
d. The Facebook pixel is integrated directly by Facebook when you visit our website and can store a
so-called cookie, i.e. a small file, on your device. If you then log in to Facebook or visit Facebook
when logged in, the visit to our online offer will be noted in your profile. The data collected about
you is anonymous to us, so it does not provide us with any information about the identity of the user.
However, Facebook stores and processes the data so that a connection to the respective user profile is
possible and can be used by Facebook as well as for its own market research and advertising purposes.
If we send data to Facebook for matching purposes, it is encrypted locally by the browser and only then
sent to Facebook via a secure https connection. This is done solely with the purpose of creating a comparison
with the data that is equally encrypted by Facebook.
e. Facebook processes the data in accordance with Facebook's Data Usage Policy. Accordingly, general
information on the presentation of Facebook ads can be found in the Facebook Data Usage Policy:
https://www.facebook.com/policy.php. For specific information and details about the Facebook pixel
and how it works, please visit the Facebook Help section:
https://www.facebook.com/business/help/651294705016616
f. You can object to the collection by the Facebook pixel and use of your data to display Facebook ads.
To set what types of ads you see within Facebook, you can visit the page set up by Facebook and follow
the instructions on usage-based advertising settings:
https://www.facebook.com/settings?tab=ads. The settings are platform-independent, i.e. they are applied
to all devices, such as desktop computers or mobile devices.
g. To prevent your information from being collected via the Facebook pixel on our website, please click
the following link: Facebook Opt-Out Note: When you click the link, an opt-out cookie is stored on your
device. If you delete the cookies in this browser, you must click the link again. Furthermore, the opt-out
only applies within the browser you use and only within our web domain on which the link was clicked.
h. You may also object to the use of cookies for range measurement and advertising purposes via the
deactivation page of the network advertising initiative (
http://optout.networkadvertising.org/) and additionally the US website (
http://www.aboutads.info/choices) or the European website (
http://www.youronlinechoices.com/uk/your-ad-choices/).
a. With the following information we will inform you about the content of our newsletters, the registration
process, dispatch, statistical evaluation procedure, and your rights of objection. By subscribing to
our newsletter(s) you agree to the receipt and the described procedures.
b. Content of the newsletter(s): We send newsletters, e-mails and other electronic notifications containing
advertising information (hereinafter "newsletters") only with the consent of the recipient(s), or with
legal permission. If the contents of a newsletter are specifically described within the scope of a registration,
they describe the extent of the user consent. In addition, our newsletters contain information about
our products, offers, promotions and our company / business updates.
c. Double opt-in and logging: Subscription to our newsletter takes through a double opt-in procedure.
As a part of this registration process you will receive an e-mail asking you to once again confirm your
registration. This confirmation is necessary so that no one can log in with another e-mail addresses.
Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance
with legal requirements. This includes the storage of the login, confirmation time, and the IP address.
The changes to your data stored with the shipping service provider are also logged.
d. Shipping Provider: The newsletter is sent by Amazon Web Services, Inc, 410 Terry Avenue North, Seattle
WA 98109, United States, hereinafter referred to as "Shipping Provider". The Privacy Policy of the shipping
company can be viewed here:
https://aws.amazon.com/de/privacy/?nc1=f_pr. Amazon Web Services, Inc. is certified under the Privacy
Shield Agreement and thus offers a guarantee to comply with the European data protection level (
https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4&status=Active).
e. Credentials: To subscribe to the newsletter, simply enter your e-mail address. Optionally, we ask
you to enter a name in order to address individuals personally.
f. Statistical data collection and analysis - The newsletters contain a so-called "web-beacon", i.e.
a pixel-sized file that is retrieved from the mail order company's server when the newsletter is opened.
Within the scope of this retrieval, technical information, such as information about the browser and
your system, as well as your IP address and time of retrieval are initially collected. This information
is used to technically improve the services based on the technical data or the target groups and their
reading behavior based on their retrieval locations (which can be determined using the IP address) or
access times. The statistical surveys also include determining whether the newsletters are opened, when
they are opened and which links are clicked. For technical reasons, this information can be assigned
to the individual newsletter recipients. However, it is not our intention, nor that of the shipping service
provider, to observe individual users. The evaluations serve us much more to recognize the reading habits
of our users and to adapt our content accordingly, or to send different content in relation to their
interests.
g. The use of the shipping service provider, performance of statistical surveys, analysis, and the registration
procedure is conducted on the basis of our legitimate interests pursuant to Art. 6 (1)(f) GDPR. We are
interested in using a user-friendly and secure newsletter system that serves both our business interests
and the expectations of our recipients.
h. Cancellation/Revocation - You can cancel the receipt of our newsletter at any time, i.e. revoke your
consent. At the same time, your consent to the dispatch by the shipping service provider and the statistical
analysis will expire. A separate revocation of the dispatch by the dispatch service provider or the statistical
evaluation is unfortunately not possible. You will find a link to cancel the newsletter at the end of
each newsletter. If users have only subscribed to the newsletter and cancelled their subscription, their
personal data will be deleted.
a. We use content or service offers from third parties within our online offering (i.e. interest in the analysis,
optimization and economic operation of our online offering within the meaning of Art. 6 para. 1 lit.
f. DSGVO) on the basis of our legitimate interests in order to integrate their content and services,
e.g. videos or fonts (hereinafter uniformly referred to as "content").
b. This always presupposes that the third party providers of this content perceive the IP address of
the users, since without the IP address they could not send the content to their browser. The IP address
is therefore required for the display of this content. We make every effort not to use website content,
whose provider could use the user’s IP address for other purposes than the transfer of content. Third-party
providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical
or marketing purposes. Pixel tags" can be used to evaluate information such as visitor traffic on the
pages of this website. The pseudonymous information may also be stored in cookies on the user's device
and may include technical information about the browser and operating system, referring websites, visiting
time and other information about the use of our online offer, as well as may be linked to such information
from other sources. c. The following presentation provides an overview of third-party providers and their
contents, together with links to their data protection declarations, which contain further information
on the processing of data and, in some cases already mentioned here, possibilities of objection (so-called
opt-out):
a. Users have the right, upon request and free of charge, to receive information about the personal data
that we have stored about them.
b. b. In addition, users have the right to correct inaccurate data, to limit the processing and deletion
of their personal data, if applicable, to assert their rights to data portability and, in the event of
the assumption of unlawful data processing, to file a complaint with the competent supervisory authority.
c. Likewise, users can revoke consent at any time.
a. The data stored by us will be deleted as soon as it is no longer required for its intended purpose and
there are no legal obligations to keep it in safekeeping. If the user's data is not deleted because it
is necessary for legally permissible purposes, their processing is restricted. This means that the data
is blocked and not processed for other purposes. This applies, for example, to user data that must be
retained for commercial or tax reasons.
b. In accordance with statutory requirements, the records are kept for 6 years in accordance with §
257 (1) HGB (trading books, inventories, opening balance sheets, annual financial statements, commercial
letters, accounting documents, etc.) and for 10 years in accordance with § 147 (1) AO (books, records,
management reports, accounting documents, commercial and business letters, documents relevant for taxation,
etc.)
a. We reserve the right to change the data protection declaration in order to adapt to amended legal circumstances,
or in the event of changes to the service or data processing procedure. However, this only applies with
regards to declarations on data processing. If a user’s consent is required or components of the data
protection declaration contain provisions of the contractual relationship with the users, the changes
will only be made with the users' consent.
b. Users are asked to inform themselves regularly about the contents of the data protection declaration.
Users can object to any future processing of their personal data in accordance with legal requirements at any time. The objection may be lodged against processing for direct marketing purposes.
A Fast Lane ID is the personal account you use to access our Fast Lane services like our E-learning platform Live or our Remote Lab System. It includes your email address and password you use to sign in, as well as all your provided contact details that you’ll use across Fast Lane services.
Any time you use any Fast Lane service, you will be asked to sign in with your Fast Lane ID and password. Once signed in you’ll have access to the service and all the personal information in your account.
Only one. Use the same Fast Lane ID everywhere you sign in to ensure that all your Fast Lane services will work for you.
Your Fast Lane ID should not be shared with anyone else. It provides access to personal information. Sharing your Fast Lane ID with someone else means you are giving them access to all your personal information and may lead to confusion over who actually owns the account.
Security and privacy are very important to Fast Lane and we provide a number of ways to secure your Fast Lane ID and protect your privacy including strong passwords and more.